For natural gas emergencies dial 1.800.572.1121. NYSEG Smart Solutions currently offers a selection of the leading energy-saving products, some of which are eligible for NYSEG Smart Solutions's residential instant rebate programs. If you’re not certain, you can make credit card payments, check balances, and find other information at nyseg.com. You can also print this form and use it to gather the information you will need when you call NYSEG at 800.572.1111 Report electric outages 24/7 at www.nyseg.com or call 1.800.572.1131. When making a payment by phone, always use company phone numbers: NYSEG customers can call 800.600.2275. Note that NYSEG accepts payment from your checking/savings account. Proof of residency and identification and any other forms can be emailed, faxed, or mailed to our customer service department at NYSEG P.O. Review the payment amount and change if necessary. Complaint Handling Procedure. You can also check your account status over the phone. Over the Phone. To pay more than one bill, repeat these steps for each account. Programs from non profits and NYSEG. Contact NYSEG customer service. Before we can turn on your electricity and/or natural gas service, we will need to make arrangements to gain access to your indoor meter(s). Box 5240, Binghamton, NY 13902-5240. RG&E customers can call 800.295.7323. You can view each of the available products by selecting a product category from the navigation menu and by clicking on each product for more details. Phone Numbers (Monday through Friday, 7 a.m. to 7 p.m., excluding holidays) Customer service line (billing inquiries, turn-ons/turn-offs, energy choice)? Project SHARE is a resource offered and paid for by customers, employees, retirees, and matching grants from NYSEG. Self service line (24 hours a day, every day). You will need to use the secure third party service KUBRA to pay by credit/debit card. To request a service upgrade or relocation, fill out the following secure online form. Please contact our Customer Relations Center at 800.572.1111, Monday through Friday, 7 a.m. to 7 p.m. and a Customer Service Representative will assist you. You can call NYSEG at (800) 572-1131 toll free number, write an email, fill out a contact form on their website www.nyseg.com, or write a letter to New York State Electric and Gas Corporation, 18 Link Drive, Binghamton, New York, 13904, United States. Call NYSEG customer support at 1-800-572-1111 if you need help with your payment through KUBRA. Select Split this payment if you need to use 2 different payment methods or pay on 2 different dates. Whether you write, contact us by phone or send … 1.800.572.1111 Payment arrangements 1.888.315.1755. You can pay your bills online and enjoy time- and money-saving tools exclusively offered through My Account. 460 talking about this. Review the payment amount and change if necessary. Quickly get a hold of the right department at NYSEG using the contact information below. 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